IT Support Services
The pace of technology change is not about to decline any day soon. What has changed is your business needs to be more agile and have less capital tied up in IT. Outsourcing IT is like outsourcing anything else: if it’s not your core business, then the likelihood is you’re not as good at it as somebody whose core business it is. Sunrise can truly help your business by offering fast, cost-effective IT services while helping to lower your costs and risk. Our business agreements are transparent and flexible; allowing you to choose when and how long you need our services.
It is important to realise that, cost effective gains can be made by bringing an IT Managed Service Provider (MSP) who has access to best in class tool sets, hardware, and software and a who can pull from a wealth of expertise and knowledge built over years working within a variety of very different businesses. Sunrise, as one of the best MSPs in the region, use specialised Remote Monitoring and Management software to control and deploy managed services to our customers when and where ever they need it.
With our IT Managed Services, our customers receive:
High-quality business IT support desk and remote network monitoring services – every hour of every day. Our service team is available at any time to handle issues.
- Clear communication, sparing you the “IT speak”. We make it easy.
- Hands-on IT solutions, such as hardware delivery and set-up, network installation and resolving failed hardware and internet outage issues across London, Essex & Kent.
- Ongoing maintenance to address needs before problems arise.
- Fixed monthly rates for all IT infrastructure management needs to eliminate risk.
- Increased employee productivity due to IT issues being quickly resolved externally.
- Regular, frequent monitoring of servers, networks, software and hardware components.
- Continued proactive support and education.
- Backup and Disaster Recovery services provide both local and cloud based server recovery with constant backup so your backup data is only ever minutes old.